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Omar Francisco

@omarfrancisco

Director of Software Engineering building backend and AI platforms, including a high-throughput platform with 99.95% uptime.

Mexico

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At Autism360, I managed the backend and AI engineering team for the AgenticAI Platform and GPT-4o Chatbot. I built Python and FastAPI services and a React admin console, and helped move release cycles from weeks to days.

At Sephora, I led a three-engineer team building NLP, recommendation, and forecasting services, including a personalized e-commerce platform launched three months ahead of schedule. Earlier, at Blue People, I led a 10-engineer team and shipped a Kubeflow and Kubernetes ML platform adopted by 17 Fortune 500 companies.

Experience

Work history, roles, and key accomplishments

Generative AI Engineer & Team Lead

Autism360

Nov 2024 - Jul 2026 (1 year 8 months)

Managed the backend and AI engineering team as a hands-on lead, running hiring, weekly 1:1s, growth plans and Scrum planning for the Agentic AI Platform and GPT-4o Chatbot. Set up development metrics and architected a high-throughput platform handling millions of API requests daily at 99.95% uptime.

Python fastAPI AWS GCP Kubernetes React Prometheus Grafana RAG Agentic AI GPT 4o Scrum CI CD MLOps

Senior AI Engineer (Backend Team Lead)

Sephora

May 2022 - Oct 2024 (2 years 5 months)

Led and mentored a three-engineer team building NLP, recommendation and forecasting services that saved clients about $2M. Launched a personalized e-commerce platform 3 months ahead of schedule, raising sales 80% and online orders 200%.

NLP Recommendation Systems Forecasting Python C#.NET REST APIs CI CD MLOps LaunchDarkly Agile Scrum

Senior Machine Learning Engineer / Model Optimization Engineer

Blue People

Oct 2016 - Feb 2022 (5 years 4 months)

Led a team of 10 engineers building ML systems for a billion-dollar startup, increasing customer spending 94% in the first year. Coached two senior engineers into engineering managers and guided technical decisions across 25+ engineering divisions.

Machine Learning Kubeflow Kubernetes TorchScript Onnx TensorRT Grafana Prometheus Architecture Leadership Recruitment

Software Engineer / Data Engineer

Ensitech

Nov 2009 - Jun 2014 (4 years 7 months)

Built Python and SQL data pipelines processing 5M–10M+ records daily, reducing latency 30–40% through query optimization and batch processing. Developed RESTful APIs and backend services that cut manual data retrieval by about 35%.

Python SQL C#.NET SQL Server PostgreSQL Ruby on Rails ETL Jenkins scikit learn Pandas

Education

Degrees, certifications, and relevant coursework

Tecnológico de Monterrey

Bachelor's Degree, Artificial Intelligence Engineering

2022 - 2024

Activities and societies: Participated in hackathons and applied projects solving real-world problems using AI.

Completed a Bachelor's Degree in Artificial Intelligence Engineering with a rigorous curriculum focused on machine learning, AI systems, and software engineering.

University of the Valley of Mexico

Bachelor of Science, Computer Science

2000 - 2006

Activities and societies: Member of the University Computer Science Club, contributing to workshops on web development, blockchain, and emerging technologies.

Completed a Bachelor of Science degree covering data structures, algorithms, software engineering, databases, computer networks, and machine learning infrastructure.