Open to opportunities

Omaima Shahbaz

@omaimashahbaz

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Licensed physiotherapist and patient care coordinator focused on outcomes-driven healthcare coordination.

Pakistan

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What I'm looking for

I’m looking for a Patient Care Manager role where I can lead patient-centered care coordination, maintain HIPAA-compliant EHR documentation, collaborate with multidisciplinary teams, and improve outcomes through clear communication, organization, and performance monitoring.

I’m a licensed physiotherapist with experience in patient care coordination, rehabilitation, and clinical case management. I coordinate patient outreach and education, conduct telephonic assessments and follow-ups, and maintain comprehensive EHR documentation while ensuring HIPAA compliance and data integrity. I also collaborate with physicians and multidisciplinary teams to support clinical decision-making and care continuity.

My clinical background includes musculoskeletal and neurological rehabilitation, where I delivered evidence-based physiotherapy and individualized rehabilitation programs to improve mobility, function, pain management, and long-term recovery. I’m known for clear communication, organization, and attention to detail, and I’m well suited for a Patient Care Manager role where patient-centered care plans and outcome monitoring matter.

Experience

Work history, roles, and key accomplishments

Current

Patient Care Coordinator/Manager

Current

Zue Pvt Ltd

Dec 2025 - Present (7 months)

Conducted telephonic assessments and follow-ups with US-based patients while supporting patient care planning and coordination. Reviewed medical records and maintained HIPAA-compliant EHR documentation in multiple systems and collaborated with physicians and multidisciplinary teams.

Telehealth Patient Care Coordination Patient Outreach Patient Education HIPAA compliance EHR Athena Aprima Sevocity Microsoft Office

Senior Treatment Doctor - Aesthetician

Bioflex Aesthetics and Laser Pain Therapy

Mar 2025 - Dec 2025 (9 months)

Assessed aesthetic concerns and delivered personalized non-surgical treatments while maintaining safety, hygiene, and documentation standards. Provided patient education and followed clinical protocols during procedures.

HIFU Mesotherapy RF Microneedling PRP Patient Education Clinical safety Hygiene And Documentation

House Officer

Dr. Ziauddin Hospital

Mar 2024 - Feb 2025 (11 months)

Managed OPD/IPD caseloads for musculoskeletal and neurological patients, delivering evidence-based physiotherapy and individualized rehabilitation programs. Coordinated multidisciplinary care and provided patient education to improve mobility, function, and pain management.

OPD IPD Caseload Management Neurological Rehabilitation Patient Education Pain Management

Clinical Physiotherapist

North City Hospital

Jul 2023 - Oct 2023 (3 months)

Treated patients with musculoskeletal conditions including cervicalgia, radiculopathy, sciatica, and frozen shoulder. Provided home exercise guidance and patient education on precautions and care.

Cervicalgia Treatment Radiculopathy Sciatica Management Frozen Shoulder Rehabilitation Home Exercise Program Guidance Patient Education

Internee Physiotherapist

Dr. Ziauddin Hospital

Completed an internee physiotherapist role at Dr. Ziauddin Hospital.

Internee Physiotherapist

Dar ul Sehat Hospital

Completed an internee physiotherapist role at Dar ul Sehat Hospital.

Internee Physiotherapist

Rabia Moon Memorial Hospital

Completed an internee physiotherapist role at Rabia Moon Memorial Hospital.

Education

Degrees, certifications, and relevant coursework

Ziauddin University

Doctor of Physical Therapy, Physiotherapy

2019 - 2023

Grade: 3.46 CGPA

Earned a Doctor of Physical Therapy (DPT) at Ziauddin University (2019–2023) with a CGPA of 3.46. Focused on evidence-based physiotherapy and clinical rehabilitation.