okeowo olakunle
@okeowoolakunle
Proficient Computer Operator with strong communication, planning, and data management skills.
What I'm looking for
I’m a hardworking, highly-motivated professional with a strong background as a Computer Operator, supporting reliable systems and accurate daily data jobs. I’ve installed, configured, and maintained computer hardware and software systems while monitoring performance and solving technical issues.
I also bring customer-facing strength, answering inquiries, resolving complaints promptly, and building sustainable relationships through open communication. I’m skilled in processing orders accurately, recording customer interactions, and creating monthly reports summarizing service activity.
Beyond operations, I’ve contributed to marketing, human resources, and internal control work—conducting market research, managing employee-related processes like payroll and policies, and supporting compliance efforts such as data protection and privacy laws. I’m seeking entry-level opportunities to expand skills while facilitating company growth.
Experience
Work history, roles, and key accomplishments
Customer Care Representative
Dexterity Group
Nov 2021 - May 2023 (1 year 6 months)
Answered customer inquiries by phone and email, resolving complaints professionally and processing orders accurately. Maintained detailed interaction records, provided timely status updates, followed privacy/data protection policies, and produced monthly customer service activity reports.
Computer Operator
Godwill Cybercafe
Installed, configured, and maintained computer hardware and software systems while monitoring performance and resolving technical issues. Completed database data entry, created automation scripts for backups/disk imaging, and produced system usage and performance reports.
Marketer
Godwill Garri Company
Conducted market research to identify consumer trends and developed marketing strategies to promote products and services. Organized focus groups, monitored competitor activity, coordinated with agencies/vendors, and created promotional materials such as flyers and signage.
Music Teacher
Turning Point Nursery and Primary School
Created individualized music lesson plans, assigned home practice, and tracked student progress with feedback. Composed original works for class and events and managed instrument/equipment purchasing within budget constraints.
Human Resources (HR)
Aqualogistic Company
Managed payroll, compensation pay scales, and employee benefits while setting goals and providing performance feedback. Supported employee relations and conflict resolution, enforced workplace conduct policies, and ensured compliance with employment laws and workplace safety requirements.
Education
Degrees, certifications, and relevant coursework
National Open University of Nigeria
Bachelor of Science, Entrepreneurship and Business Management
2017 - 2022
Earned a BS in Entrepreneurship and Business Management from the National Open University of Nigeria between 02/2017 and 03/2022.
WAEC (West African Examinations Council)
WAEC O'Level, General Education
Completed O'Level examinations through WAEC in Nigeria.
Availability
Location
Authorized to work in
Job categories
Skills
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