Open to opportunities

okeowo olakunle

@okeowoolakunle

Message

Proficient Computer Operator with strong communication, planning, and data management skills.

Nigeria

Message

What I'm looking for

I’m looking for entry-level opportunities where I can expand my skills, work effectively under pressure, and support company growth—using strong planning, communication, and dependable computer/data operations.

I’m a hardworking, highly-motivated professional with a strong background as a Computer Operator, supporting reliable systems and accurate daily data jobs. I’ve installed, configured, and maintained computer hardware and software systems while monitoring performance and solving technical issues.

I also bring customer-facing strength, answering inquiries, resolving complaints promptly, and building sustainable relationships through open communication. I’m skilled in processing orders accurately, recording customer interactions, and creating monthly reports summarizing service activity.

Beyond operations, I’ve contributed to marketing, human resources, and internal control work—conducting market research, managing employee-related processes like payroll and policies, and supporting compliance efforts such as data protection and privacy laws. I’m seeking entry-level opportunities to expand skills while facilitating company growth.

Experience

Work history, roles, and key accomplishments

Customer Care Representative

Dexterity Group

Nov 2021 - May 2023 (1 year 6 months)

Answered customer inquiries by phone and email, resolving complaints professionally and processing orders accurately. Maintained detailed interaction records, provided timely status updates, followed privacy/data protection policies, and produced monthly customer service activity reports.

Customer Support Complaint Resolution Order Processing Upselling Customer Relationship Notes Data Protection Report Writing

Computer Operator

Godwill Cybercafe

Installed, configured, and maintained computer hardware and software systems while monitoring performance and resolving technical issues. Completed database data entry, created automation scripts for backups/disk imaging, and produced system usage and performance reports.

Software Configuration System Monitoring Technical Troubleshooting Data Entry Network Testing User Support performance reporting

Marketer

Godwill Garri Company

Conducted market research to identify consumer trends and developed marketing strategies to promote products and services. Organized focus groups, monitored competitor activity, coordinated with agencies/vendors, and created promotional materials such as flyers and signage.

Market Research Marketing Strategy Focus Group Coordination Promotional Materials Product Promotion Customer Feedback Analysis

Music Teacher

Turning Point Nursery and Primary School

Created individualized music lesson plans, assigned home practice, and tracked student progress with feedback. Composed original works for class and events and managed instrument/equipment purchasing within budget constraints.

Lesson planning Student Progress Tracking Home Practice Assignment Music composition Classroom Performance Preparation

Human Resources (HR)

Aqualogistic Company

Managed payroll, compensation pay scales, and employee benefits while setting goals and providing performance feedback. Supported employee relations and conflict resolution, enforced workplace conduct policies, and ensured compliance with employment laws and workplace safety requirements.

Payroll Administration Benefits Administration Goal Setting Employee Relations Conflict Resolution Employment Law Compliance Workplace Safety Policy Enforcement