Ogochukwu Okonkwo

Conducted cold calls and sent strategic email outreach to generate leads and set up meetings and also followed up consistently, strengthening relationships and increasing conversion chances to clients. Utilized Microsoft Word, Excel, Teams, and Outlook for accurate data entry, communication, and tracking of sales activities.

Managed scheduling and calendar coordination, ensuring timely meetings and deadlines for clients. Conducted data entry and maintained spreadsheets, ensuring accurate records.

Documented minutes during meetings with various departments, ensuring accurate records of discussions and action items. Managed the flow of all departmental correspondence, including memos and request forms, maintaining a well-organized system before forwarding them to the head of the department.

Created visually appealing graphics for daily Instagram posts, managing the store's social media presence, and engaging with customers to address inquiries. Handled order fulfillment, from packaging products to coordinating deliveries, and managed the store’s email inbox, ensuring timely communication.

Managed patient interactions by efficiently retrieving, approving, and inputting their results into the electronic medical records (EMR) system, ensuring doctors had timely access to accurate information. Coordinated the daily inventory of laboratory instruments, ensuring that all necessary equipment was readily available, which streamlined the workflow and improved patient service efficiency.

Completed secondary education, earning the West African Senior School Certificate. Developed foundational academic skills across various subjects.

Pursued a Bachelor of Science degree in Microbiology. Gained comprehensive knowledge in microbial sciences, laboratory techniques, and research methodologies.

Completed a Virtual Assistant certification program. Acquired specialized skills in administrative support, digital tools, and client management.