Looking for a job

nze murphy

@nzemurphy

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Supply chain student seeking logistics and trade opportunities, with customer service and administrative experience.

South Africa

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What I'm looking for

I'm seeking an internship or entry-level opportunity in logistics and trade operations where I can apply my knowledge, gain hands-on experience, and continue learning from experienced colleagues.

At Gabon Telecom, I assisted clients with billing inquiries and technical support as a Customer Service Agent. As Secretary in a Lawyer’s Office, I supported scheduling, document preparation, and client communication.

I'm pursuing a Diploma in Supply Chain Management at Y2K College and hold certificates in International Trade and English. Through an academic supply chain optimization case study, I proposed ways to reduce lead times and improve coordination.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

CompCare Medical Aid

Jan 2025 - Apr 2026 (1 year 3 months)

Addressed service inquiries, complaints, and escalated complex cases. Handled renewals and transactions, managed account health of clients, and logged interactions.

Customer Service Complaint Resolution Account Management Transaction Handling Logging

Secretary

Lawyer's Office

Aug 2022 - Feb 2023 (6 months)

Assisted with office management, scheduling, and document preparation. Supported client communication and maintained accurate records, coordinating administrative tasks to ensure smooth daily operations.

Office Management Scheduling Documentation Preparation Client Communication Record keeping Multitasking

Customer Service Agent

Gabon Telecom

Jan 2022 - Jul 2022 (6 months)

Provided customer support for high-volume inbound and outbound calls, assisting clients with billing, service inquiries, and technical troubleshooting. Exceeded customer satisfaction targets through proactive problem-solving.

Customer Service Communication Skills Problem Solving Billing Technical Troubleshooting