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Não é o Apelid0

@nooapelid0

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Salesforce Developer at Atos who delivered Service Cloud and Field Service solutions for Brisa and Credibom.

Portugal

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At Atos, I developed and maintained Salesforce solutions for Brisa and Credibom, including Service Cloud and Field Service implementations. I used Apex, Lightning Web Components, and Flows to support business processes and operational requirements.

I configured Salesforce components and automated processes with Flows and Validation Rules. I also implemented Omni-Channel and Email-to-Case to optimize case routing and customer support.

At Atos, I also developed telecommunications integration solutions using TIBCO BusinessWorks and REST APIs. In personal and academic projects, I contributed to monitoring systems for river water quality and hydroponic environments, using Python, databases, and sensor data.

Experience

Work history, roles, and key accomplishments

Application Developer

Atos

Sep 2022 - Apr 2026 (3 years 7 months)

Developed and maintained Salesforce solutions for Brisa and Credibom, including Field Service and Service Cloud implementations. Also developed integration solutions for telecommunications systems using microservices and REST APIs.

Salesforce Apex Lightning Web Components Flow SOQL Service Cloud Field Services Omnichannel Email To Case Reports Dashboarding Jira Confluence Gerrit Tibco Business Works REST APIs Agile Scrum

Computer Equipment Operator

Escola Básica 2,3 Rio Arade

May 2014 - Jul 2014 (2 months)

Responsible for maintenance of computers and local network infrastructure. Planned and implemented local network expansion for a new building area.

Computer maintenance Network Infrastructure Software updates System Maintenance

Education

Degrees, certifications, and relevant coursework

IPBEJA, School of Technology and Management

Computer Engineering, Computer Engineering

2015 -

Ongoing degree in Computer Engineering at IPBEJA, School of Technology and Management, started in 2015.

IPBEJA, School of Technology and Management

Designer of Local Computer Networks, Computer Networks

2014 - 2015

Grade: 16

Completed a program in Designer of Local Computer Networks at IPBEJA, School of Technology and Management, with a final classification of 16 and EQF level 5.