Nnedima West
@nnedimawest
Experienced pharmacy technician focused on medication safety, patient support, and operational excellence.
What I'm looking for
I am a dedicated pharmacy technician with extensive experience in hospital, retail, and contract pharmacy settings, focused on medication safety, inventory control, and patient-centered care. I consistently meet and exceed quality metrics while supporting interdisciplinary teams, training new staff, and maintaining compliance with HIPAA and pharmacy regulations.
My track record includes working in high-pressure environments during labor strikes and busy hospital units, using systems such as Epic for medication processing and reconciliation, managing controlled substances, and improving patient adherence through clear communication and follow-up. I bring adaptability, attention to detail, and a commitment to improving member and patient outcomes.
Experience
Work history, roles, and key accomplishments
Adherence Technician
Elevance Health
Sep 2025 - Present (5 months)
Support medical adherence programs via member outreach, resolving prescription barriers, documenting interactions to HIPAA standards, and exceeding daily quality and engagement metrics to improve member outcomes.
Contract Pharmacy Technician
Safeway Pharmacy
Jun 2025 - Jul 2025 (1 month)
Supported pharmacy operations during a labor strike by maintaining prescription accuracy, safety protocols, and customer service under high demand, streamlining workflow with pharmacists and support staff.
Contract Pharmacy Technician
Children's Medical Center Hartford
Dec 2024 - Jun 2025 (6 months)
Prepared medications for nursing units, compounded non-sterile preparations per USP <797>/<800>, managed controlled substance inventory, and used Epic to process and track medication orders to support inpatient care.
Pharmacy Technician
Children's Hospital
Jan 2024 - Dec 2024 (11 months)
Prepared unit-dose hazardous and non-hazardous medications, maintained controlled substance records, performed cycle counts and temperature monitoring, and followed Epic dispense/verification workflows to ensure medication safety.
Lead Pharmacy Technician
Safeway
Dec 2021 - Dec 2023 (2 years)
Led inventory documentation and medication acceptance processes, analyzed insurance and data discrepancies, coached new hires, and assisted with prior authorizations to maintain pharmacy operations and regulatory compliance.
Pharmacy Technician Lead
Walgreens
Jun 2017 - Nov 2021 (4 years 5 months)
Processed patient prescriptions and transactions, reconciled inventory and data discrepancies, supported cost-effective ordering decisions, and prepared reports to ensure regulatory compliance and customer safety.
Education
Degrees, certifications, and relevant coursework
Rangeview High School
High School Diploma, High School Diploma
2009 - 2014
Completed secondary education at Rangeview High School from August 2009 to May 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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