Niva A
@nivaa
Experienced software engineer focused on pragmatic solutions and critical thinking.
United KingdomWhat I'm looking for
I am an experienced software engineer with a strong foundation in C++, Java and Windows internals, and a background delivering client-tailored call-center and web-services solutions.
Across roles at Jacada, Radview and CallFlow I built automation and integration software, improved response efficiency for major customers, and led developer training and consulting projects.
I combine technical breadth (DOM, SOAP, JavaScript, XML, Spring, Oracle) with practical problem-solving, attention to detail, and a user-focused mindset that imitates human workflows for automation and QA.
I also co-host a Hebrew podcast promoting critical thinking and fact-checking, reflecting my commitment to clear communication, curiosity, and rational analysis.
Experience
Work history, roles, and key accomplishments
Field Services Consultant
Jacada
Jan 2008 - Dec 2013 (5 years 11 months)
Delivered client-tailored call-centre software and training that improved efficiency and response times for customers including O2, Capita, Standard Bank, 3 and Aviva. Led consulting projects and developer training to deploy web-services and integration solutions.
Software Engineer
Jacada
Jan 2006 - Dec 2008 (2 years 11 months)
Developed Windows-based automation software that simulated native Hebrew users to retrieve data across applications, focusing on Windows API and integration with client systems. Contributed to core product capabilities for automation and data extraction.
Developer
Radview
Jan 2004 - Dec 2006 (2 years 11 months)
Helped develop automated QA tools for browser-based testing and implemented test automation using C++ and JavaScript to validate user experiences and expected results. Improved test coverage for web applications.
Developer
CallFlow
Jan 2002 - Dec 2003 (1 year 11 months)
Built client-tailored solutions for customer centres integrating numbered queue systems; gathered requirements, developed and supported deployments for telecom and public-sector clients. Implemented front-end integrations and server-side logic.
Education
Degrees, certifications, and relevant coursework
TJThe Hebrew University of Jerusalem
Bachelor of Science, Computer Science
1995 - 1999
B.Sc. in Computer Science with additional coursework in GUI design and computer graphics, covering SGI and Unix platforms.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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