Nithish Kumar P

Integrated customer details, vehicle information, and nearby hub data to enable personalized, context-aware conversations for voice-agent workflows. Implemented LLM-based call evaluation to assess customer intent, classify leads, and extract sales-relevant information, and automated post-call workflows for customer record updates and follow-ups.

Developed an end-to-end multilingual ASR evaluation pipeline integrating TTS-generated audio, Silero VAD segmentation, ASR transcription, and automated CER/WER/accuracy scoring. Evaluated and benchmarked 9 language-specific ASR models across Indian languages and English, executing model evaluation on DGX GPU infrastructure with PyTorch.

Grade: 8.5/10

Pursuing a Bachelor of Technology in Electronics and Communication Engineering with a CGPA of 8.5/10.

Grade: 7.5/10

Completed a Diploma in Electronics and Communication Engineering with a CGPA of 7.5/10.

Oracle Agentic AI Certified Foundations Associate certification.

Grade: 9.6/10

Completed SSC (Class X) with a CGPA of 9.6/10.

Graduate Cloud Foundations certification from AWS Academy.