NISARG GANATRA

Lead engineering for Verifone's production AI copilot for customer support, reducing average call handling time by approximately 65%. Architected end-to-end voice platform and low-latency RAG workflows with enterprise security controls.

Built and deployed serverless REST APIs with AWS Chalice and Lambda for a K-12 inclusive education platform. Designed Step Functions workflows and optimized DynamoDB access patterns for scalable backend processing.

Taught Python, machine learning, deep learning, C++, and Java through lectures and hands-on coding sessions. Mentored students on implementation, debugging, academic projects, and AI/ML research topics.

Developed and maintained backend APIs with Django, Flask, and FastAPI. Implemented search and indexing with Elasticsearch and orchestrated scheduled workflows with Airflow.

Designed, developed, tested, and maintained Django APIs and AWS-integrated backend services for a US-based identity management product. Integrated S3, Rekognition, Textract, Transcribe, Lambda, SNS, and SQS with third-party verification APIs.

Grade: 7.82/10

Pursued M.Tech in Machine Learning at DA-IICT, Gandhinagar, with a CPI of 7.82/10.

Grade: 9.0/10

Completed B.Tech in Computer Engineering at Marwadi University, Rajkot, with a CGPA of 9.0/10.

Earned NSDC Certification in Python Web Development.