Ninah Mwende

I've led compliance, quality control, and operational data integrity work within Kenya's National Health Insurance Fund and Social Health Authority, reviewing records, resolving discrepancies, and strengthening audit readiness.

As a Senior Assistant Manager, I cross-checked operational data in internal digital revenue systems, standardised procedures across ICT and HR teams, and modernised ICT security policies to protect sensitive information. Previously, as a Branch Manager, I supervised high-volume digital claims entry, audited document files, and improved digital workflow productivity and folder organisation by 15%.

I'm an ISO 9001:2015 Lead Auditor who brings a disciplined, evidence-based approach to document verification, corrective action, records management, and quality systems.