I'm a seasoned Lead Product Designer with a passion for shaping user experiences across the entire spectrum, from high-level strategic flows to meticulously crafted component designs. With a diverse clientele including JetBlue, Morgan Stanley, ACA Compliance, and LoanStreet, I have led the development of design systems to ensure consistency and quality across all products. I have spearheaded the implementation of comprehensive DesignOps strategies to streamline processes, improve efficiency, and enhance collaboration. Collaborating with engineering and product management teams, I have integrated design principles and practices into the overall product development process. I measure product performance and iterate on designs based on user feedback, ensuring optimal user experiences.
As a Senior UX Designer at Big Spaceship, I owned the booking flow redesign for JetBlue. I updated and maintained component libraries and worked closely with the broader team to ensure rapid-paced handoffs to clients. At UXL, User Experience Labs, I served as a UX Researcher and Designer, leading design workshops for client-facing projects and mentoring junior designers. I also created and maintained component libraries and obtained a DesignOps Certificate. As a UX/UI Designer at Cordium/ACA Compliance, I managed the design team and championed a design-centered culture. I conducted extensive user research, created design systems and living style guides, and collaborated with stakeholders and developers on feature design and implementation.
In addition to my professional experience, I have also served as a UX/UI Design Instructor at Imparture, teaching the fundamentals of UX/UI design to delegates in a 2-day workshop. I am fluent in English and Spanish.