Nikki PlyemNP
Open to opportunities

Nikki Plyem

@nikkiplyem

Experienced Lead Product Designer with a passion for shaping user experiences.

United States
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I'm a seasoned Lead Product Designer with a passion for shaping user experiences across the entire spectrum, from high-level strategic flows to meticulously crafted component designs. With a diverse clientele including JetBlue, Morgan Stanley, ACA Compliance, and LoanStreet, I have led the development of design systems to ensure consistency and quality across all products. I have spearheaded the implementation of comprehensive DesignOps strategies to streamline processes, improve efficiency, and enhance collaboration. Collaborating with engineering and product management teams, I have integrated design principles and practices into the overall product development process. I measure product performance and iterate on designs based on user feedback, ensuring optimal user experiences.

As a Senior UX Designer at Big Spaceship, I owned the booking flow redesign for JetBlue. I updated and maintained component libraries and worked closely with the broader team to ensure rapid-paced handoffs to clients. At UXL, User Experience Labs, I served as a UX Researcher and Designer, leading design workshops for client-facing projects and mentoring junior designers. I also created and maintained component libraries and obtained a DesignOps Certificate. As a UX/UI Designer at Cordium/ACA Compliance, I managed the design team and championed a design-centered culture. I conducted extensive user research, created design systems and living style guides, and collaborated with stakeholders and developers on feature design and implementation.

In addition to my professional experience, I have also served as a UX/UI Design Instructor at Imparture, teaching the fundamentals of UX/UI design to delegates in a 2-day workshop. I am fluent in English and Spanish.

Experience

LO

Lead Product Designer / DesignOps Manager

LoanStreet

Jan 2020 - Jan 2023 (3 years)

Lead the development of a design system to ensure consistency and quality across all products. Spearheaded the development and implementation of a comprehensive DesignOps strategy to streamline design processes, improve efficiency, and enhance collaboration across the design team and other stakeholders. Collaborated with engineering and product management teams to integrate design principles and p

UL

UX RESEARCHER AND DESIGNER

UXL, User Experience Labs

Jan 2018 - Jan 2019 (1 year)

Lead design workshops for client-facing projects. Created and maintained component library for UXL. Mentored junior designers on projects.

IM

UX/UI DESIGN INSTRUCTOR

Imparture

Jan 2016 - Jan 2018 (2 years)

Teach the fundamentals of UX/UI design. Lead a group of 5-20 delegates over the course of a 2 day workshop. Think critically and answer any questions the delegates raise over the course.

CC

UX/UI DESIGNER

Cordium / ACA Compliance

Jan 2015 - Jan 2018 (3 years)

Management of Cordium design team and championing of design-centered culture. Design and collaboration on implementation of features. Extensive user research for flagship product. Creation of design system and living style guide for all products.

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