Nikki Casarez
@nikkicasarez
Dedicated professional with diverse experience in customer service roles.
United StatesWhat I'm looking for
I am a dedicated professional with extensive experience in customer service and operational roles. My journey began as a Child Care Giver, where I developed strong communication skills while caring for children during church events. This role laid the foundation for my commitment to providing exceptional service and support to others.
As a Pharmacy Technician at CVS Pharmacy, I honed my ability to manage multiple tasks efficiently, from filling prescriptions to restocking shelves. My experience as a Waitress at Sissy's Dive further enhanced my customer service skills, where I learned the importance of teamwork and maintaining a positive dining experience for guests. Most recently, I have been working as an HVI Operator at USDA Agriculture Cotton Classing, where I utilize my computer literacy and attention to detail to grade cotton samples accurately.
Experience
Work history, roles, and key accomplishments
HVI Operator
USDA Agriculture Cotton Classing
Oct 2016 - Feb 2025 (8 years 4 months)
Operated an HVI machine to test and grade cotton samples from bales on a conveyor belt. Performed quality control by taking a 10-count of samples and meticulously grading each one.
Waitress
Sissy's Dive
Aug 2022 - Jul 2023 (11 months)
Managed customer orders, ensuring accuracy and timely delivery of food and beverages. Maintained cleanliness of dining areas, including table setup and dishwashing, and processed customer payments.
Pharmacy Technician
CVS Pharmacy
Sep 2015 - Mar 2016 (6 months)
Filled prescriptions accurately and efficiently while managing customer inquiries and phone calls. Handled customer transactions at the register and maintained organized inventory by restocking shelves.
Child Care Giver
First United Methodist Church
Aug 2013 - Dec 2015 (2 years 4 months)
Provided attentive care for children and infants during church services and various events. Ensured a safe and nurturing environment for all children under supervision.
Education
Degrees, certifications, and relevant coursework
CWJC of Lamesa
G.E.D, General Education
2015 - 2015
Completed the General Education Development program. This credential signifies a strong foundation in core academic subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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