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Nikitha Keshavaram

@nikithakeshavaram

AI/ML Engineer at Broadridge building Claude-powered workflow agents that improve process capacity by 30%.

United States
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At Broadridge, I build and modify production-ready AI agents and automations using Claude and multi-step workflows. These solutions have improved targeted process capacity by 30%.

I connect AI solutions to enterprise workflows through APIs, connectors, and structured data, including systems such as Microsoft 365, Salesforce, Workday, and CXone. I also create reusable agents, templates, test cases, and documentation within Responsible AI and information security requirements.

At TenetHealthcare, I engineered Claude-based AI workflow solutions for clinical and operational activities. The work reduced targeted administrative processing time by 35% across healthcare workflows.

Previously, I developed machine learning products at DeutscheBank and Citco for fraud detection, risk scoring, and financial services analytics. At Citco, a graph-based fraud detection product using Graph Neural Networks and Neo4j reduced false positives by 27%.

Experience

Work history, roles, and key accomplishments

Broadridge logoBR
Current

AI/ML Engineer

Sep 2025 - Present (1 year 2 months)

Conducted process discovery and built production-ready AI agents and automations using Claude and agentic capabilities, improving targeted process capacity by 30%. Integrated AI solutions with enterprise systems and managed sprint delivery against value targets.

ClaudeClaude Code
Claude Cowork
Agentic AI
Multi Step Automations
APIsMicrosoft 365SalesforceWorkdayNICE CXOne
Process Discovery
Automation
Sprint Management
Responsible AI
Deutsche Bank logoDB

Data Scientist

Mar 2022 - Sep 2024 (2 years 6 months)

Developed machine learning products for risk scoring, fraud detection, and customer segmentation using Python, TensorFlow, and PyTorch. Built predictive models and engineered batch and real-time pipelines with Spark, Kafka, and Airflow, and created dashboards for operational and regulatory performance.

Education

Degrees, certifications, and relevant coursework

Belhaven University logoBU

Belhaven University

Master's, Information Technology Management

2024 -

Pursuing a Master's in Information Technology Management from Belhaven University, expected to complete in March 2026.

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