Nikhil kumar Singh
@nikhilkumarsingh
Motivated Relationship Officer with a focus on customer satisfaction.
IndiaWhat I'm looking for
I am an enthusiastic and motivated Relationship Officer with experience in the microfinance sector. My role at Muthoot Microfin Limited has allowed me to develop a strong skill set in evaluating eligibility and creditworthiness of individuals in rural regions. I take pride in my ability to analyze customer needs and recommend suitable financial products, which has significantly enhanced client satisfaction.
Throughout my career, I have built and maintained strong relationships with customers, acting as a trusted advisor in various banking activities. My commitment to exceptional service has led to recognition for meeting 100% loan collection targets and successfully coordinating projects that resulted in increased outcomes. I am currently pursuing my graduation and am eager to acquire new skills and broaden my knowledge in a reputable organization.
Experience
Work history, roles, and key accomplishments
Relationship Officer
Muthoot Microfin Limited
Evaluated eligibility and creditworthiness of individuals in rural regions, allocating microfinance loans. Analyzed customer needs to recommend suitable financial products, processed credit applications, and built strong customer relationships. Provided exceptional service, resolved concerns, and maintained regular contact to boost customer satisfaction and achieve 100% loan collection targets.
Education
Degrees, certifications, and relevant coursework
H.S College
Bachelor's Degree
Currently pursuing a Bachelor's degree, building foundational knowledge in various academic areas. Engaged in coursework relevant to the program.
New Horizon School
Secondary Education, General Studies
Grade: 72.22%
Completed secondary education, focusing on core academic subjects. Achieved a strong academic performance.
Shermari High School
Higher Secondary Education, General Studies
Grade: 66.66%
Completed higher secondary education, building foundational knowledge across various disciplines. Demonstrated consistent academic effort.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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