Nidhi Patel

I’m a Logistics Team Lead with 3 years of experience in transportation coordination, inventory management, and process optimization at RXO Inc. I analyze demand-supply dynamics daily to optimize dispatch schedules and resource allocation, maintaining a 98% on-time delivery rate in Q3 2023.

I lead teams and strengthen execution through structured performance reviews and on-ground mentoring. I onboarded and retained a network of 15+ logistics partners and vendors, then used territory-level route optimization and vendor negotiations to drive a 10% reduction in transportation costs.

I focus on measurable operational improvements—reducing turnaround time by 20% through on-ground process changes and proactively addressing risks through regular audits to ensure 100% compliance with operational policies and regulations. I also resolve shipment delays using logistics IT tools and ERP systems, manage client billing and inventory cycles, and handle customer escalations end-to-end to protect satisfaction.