Nicole Bellettiere

I've processed medication prior authorizations and referrals at Primary Care of Joliet, gathering clinical and insurance information and tracking requests through resolution.

Across 19 years as an LPN and healthcare operations professional, I've coordinated with insurance payers, pharmacies, physicians, specialists, patients, and providers to clarify requirements, resolve coverage issues, and maintain accurate EMR documentation.

At CSL Behring, I managed FMLA, ADA, workers compensation, and leave cases for more than 750 employees while tracking more than 900 leave days each month. I reviewed documentation, interpreted medical restrictions and policy requirements, and coordinated with HR, payroll, management, and healthcare providers to close gaps.

In school and occupational health settings, I manage time-sensitive clinical records, health plans, screenings, medication documentation, follow-up, and compliance requirements while protecting confidential information.