At FixShop iRepair, I provide customer service and personalized assistance through digital channels, answering questions about products, pricing, repairs, and availability.
I organize incoming inquiries, follow up with customers, and coordinate repair-related requests with the team. I also support daily sales operations by sharing product information and helping customers identify suitable options.
As a freelance content creator and social media manager, I create, film, and edit audiovisual content for brands, businesses, and entrepreneurs. I plan posts and stories, prepare content calendars, and create promotional materials for different brands.
I also manage social media interactions and coordinate content with clients, adapting ideas to each brand’s identity and communication goals. I use tools including Canva, CapCut, InShot, and Microsoft Office.
Germany