At C&W Services, I monitor surveillance cameras and alarm systems, identify suspicious activity, and document incidents with detailed records and timestamps.
I collaborate with law enforcement by providing evidence for investigations, prepare comprehensive observation reports, and train new surveillance agents on monitoring procedures.
Previously at Activision Blizzard, I worked with developers, business analysts, and project managers to define testing requirements, investigate customer-reported issues, and identify root causes of defects through log-file and data-set analysis.
I bring experience in thorough documentation, reporting, customer service, communication, Microsoft Office tools, and careful attention across multiple simultaneous tasks.
