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neha Mali

@nehamali

Senior Product Owner at JP MORGAN CHASE & CO. delivering an AI-driven payments observability platform.

India
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At JP MORGAN CHASE & CO., I’m currently a Senior Product Owner working on the Agentic AI Command Center for Payments Technology. I defined the platform’s scope and prioritized roadmap, coordinating delivery of an AI-driven dashboard for production support.

I’ve also worked on the Integrated Data Platform for Data Quality, supporting data quality standards across CIB Securities Services. On the IMOS program, I led requirements analysis and stakeholder workshops for a migration from a third-party legacy platform to a strategic platform.

I began at JP MORGAN CHASE & CO. as a UAT Specialist, testing the end-to-end trade lifecycle and developing automated test scripts for high-volume client trades. I hold a Master of Management Studies in Information Technology and an International Software Testing Qualifications Board certification.

Experience

Work history, roles, and key accomplishments

JP Morgan Chase & Co. logoJC
Current

Senior Product Owner

Aug 2025 - Present (1 year 2 months)

Develop and execute comprehensive project plans covering technical requirements, scope, milestones, timelines, dependencies, resource allocation, risks, and delivery objectives for technology projects and programs. Lead project lifecycle management activities from initiation through planning, execution, monitoring, control, and closure, ensuring project outcomes remain aligned with business priori

JP Morgan Chase & Co. logoJC

Senior Associate – Project Management

May 2023 - Jul 2025 (2 years 2 months)

Develop and execute comprehensive project plans covering technical requirements, scope, milestones, timelines, dependencies, resource allocation, risks, and delivery objectives for technology projects and programs. Lead project lifecycle management activities from initiation through planning, execution, monitoring, control, and closure, ensuring project outcomes remain aligned with business priori

JP Morgan Chase & Co. logoJC

Business Analyst Associate

Nov 2017 - Apr 2023 (5 years 5 months)

Develop and execute comprehensive project plans covering technical requirements, scope, milestones, timelines, dependencies, resource allocation, risks, and delivery objectives for technology projects and programs. Lead project lifecycle management activities from initiation through planning, execution, monitoring, control, and closure, ensuring project outcomes remain aligned with business priori

JP Morgan Chase & Co. logoJC

UAT Specialist

Sep 2014 - Oct 2017 (3 years 1 month)

Responsible for functional/non-functional requirement gathering, solution mapping, requirement analysis and preparation of Test plans and Test cases. Coordinated between business and technical personnel to ensure a mutual understanding of processes and applications.

Education

Degrees, certifications, and relevant coursework

Mumbai University logoMU

Mumbai University

Master of Management Studies, Information Technology

Master of Management Studies in Information Technology from Mumbai University, completed in 2013.

Mumbai University logoMU

Mumbai University

Bachelor of Science, Information Technology

Bachelor of Science in Information Technology from Mumbai University, completed in 2009.

IB

International Software Testing Qualifications Board

International Software Testing Qualifications Board, Software Testing

Certification in software testing from the International Software Testing Qualifications Board.

Tech stack

Software and tools used professionally

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