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neha chandel

@nehachandel

Program & Delivery Manager at FICO who led an IAM modernization for 200+ enterprise clients, generating $2M/month in recurring savings.

India

Message

At FICO, I led a two-year IAM modernization program that moved 200+ enterprise clients from legacy, self-hosted infrastructure to a SaaS platform. Full legacy decommissioning generated $2M/month in recurring savings.

I also drove a COGS optimization program that cut infrastructure costs by 60%, and directed security remediation across 22 environments to clear a blocker to planned platform upgrades.

I established delivery governance across cross-functional teams and introduced Claude-assisted dependency mapping and capacity planning, cutting planning-cycle effort by 50%. I also directed a JIRA automation framework that eliminated manual sprint reporting.

Previously, at Novo Nordisk India Private Ltd., I managed regional and global commercial technology programs, including AWS DataLake delivery and analytics platform rollout. At Tata Consultancy Services, I managed cloud migrations and delivered SAP application security consulting for Life Sciences and Healthcare clients.

Experience

Work history, roles, and key accomplishments

Current

Delivery Lead — Product & Technology

Current

FICO

Dec 2021 - Present (4 years 10 months)

Drove a COGS optimisation program that cut infrastructure costs 60% (~$20K/month) across all environments. Led a 20-person US/India engineering & DevOps team through a 2-year IAM modernization program, migrating 200+ enterprise clients off legacy infrastructure onto a SaaS platform.

Program Management AWS IAM DevOps Jira Confluence Microsoft Project EazyBI SAFe Agile Scrum Claude AI Assisted Planning Governance Risk Management Stakeholder Management Vendor Management Change Management

Project Manager

Novo Nordisk India Private Ltd.

Nov 2018 - Dec 2021 (3 years 1 month)

Led a portfolio of regional and global commercial technology programs at a top global pharmaceutical company, overseeing AWS DataLake delivery, analytics platform rollout, and commercial system configuration across 4+ countries in Asia-Pacific and South Asia.

AWS Data Lake Analytics Program Management Stakeholder Management Commercial Systems

Assistant Consultant

Tata Consultancy Services

Sep 2014 - Nov 2018 (4 years 2 months)

Managed ~$2M in quarterly contracts, directing cloud migration of on-premise applications to achieve 60% cost savings. Developed financial models estimating costs, fund requirements, and revenue generation.

Cloud Migration Financial Modeling Contract Management Cost Optimization