Neethu Lalitha

I am a dedicated healthcare operations professional with over six years' experience in the U.S. healthcare payer domain, skilled at end-to-end member enrollment, eligibility verification, benefits administration and claims processing.

I ensure accuracy and regulatory compliance across HIPAA and CMS standards, performing claim adjudication, denial management and EOB interpretation while consistently meeting SLAs, TAT and QA targets.

I partner with onshore teams, auditors and cross-functional stakeholders to conduct root cause analysis and implement process improvements that enhance operational efficiency and payment accuracy.

Technically proficient in advanced MS Excel, SAP, Oracle and Tally ERP 9, I bring strong analytical thinking, communication and collaborative skills and seek roles in healthcare operations, insurance processing or back-office analytics in the UAE.