Neeraj Srinivas

I am a Network Analyst with 18 months of experience supporting enterprise network operations and troubleshooting LAN/WAN environments. My expertise includes Cisco routers and switches, TCP/IP, VLANs, OSPF, DNS, DHCP, VPN, and network monitoring. I have hands-on experience with Wireshark, ServiceNow, PuTTY, and Cisco Packet Tracer for diagnosing and resolving L1/L2 network issues while ensuring SLA compliance. In my previous role at Teleperformance, I monitored enterprise network infrastructure, managed incident tickets, collaborated with ISP vendors, documented network changes, and helped maintain 99.5% network uptime while contributing to a 20% reduction in recurring network incidents through proactive troubleshooting and root cause analysis.

I hold a Bachelor’s degree in Electronics and Communication Engineering and am currently pursuing the CCNA certification to strengthen my networking expertise. I enjoy learning new networking technologies, improving my troubleshooting skills, and staying updated with industry best practices.

Beyond work, I have a strong interest in network design, automation, and infrastructure technologies. I regularly practice networking labs using Cisco Packet Tracer and Wireshark to deepen my understanding of routing, switching, and network security. I also enjoy trekking and cooking, which help me maintain a healthy work-life balance. I am now looking for an opportunity where I can contribute to a dynamic technical team, continue learning from experienced professionals, and grow into a Network Engineer or Network Operations Specialist role.