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NEÑA KAYE PALAR

@neakayepalar

Detail-oriented Medical Virtual Assistant trained in medical billing and healthcare documentation.

Philippines
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What I'm looking for

I’m looking for a remote medical billing/virtual assistant role where I can support efficient revenue cycle operations, ensure accurate charge entry, claims, and payment posting, and handle denials professionally—while maintaining strict HIPAA compliance and strong communication.

I’m a detail-oriented Medical Virtual Assistant with a background in Medical Technology and training in Medical Billing. I’ve worked as a Medical Laboratory Scientist/Registered Medical Technologist in fast-paced healthcare settings, delivering accurate diagnostic services at Singapore Diagnostics and Maxicare Primary Care Clinic.

I’m confident in healthcare documentation and operational support, with strong experience using Laboratory Information Systems (LIS) to encode, manage, and maintain patient records, including laboratory tracking. Through Premier Medical Billing Academy, I trained as a Remote Medical Biller and gained end-to-end revenue cycle competency—charge entry, claim submission, payment posting, and resolving rejections and denials—while completing HIPAA training. I also work with EMR/EHR systems such as SimplePractice, Tebra, and TherapyAppointment, and I’m known for maintaining accuracy under pressure, coordinating effectively, and supporting efficient clinical operations with quality patient care.

Experience

Work history, roles, and key accomplishments

SD

Medical Laboratory Scientist

Singapore Diagnostics

Nov 2024 - Mar 2026 (1 year 4 months)

Provided high-quality, accurate diagnostic services in fast-paced healthcare environments. Rotated through hematology, chemistry, and clinical microscopy, and used Laboratory Information Systems (LIS) to encode, manage, and maintain patient records with laboratory identification numbers.

Education

Degrees, certifications, and relevant coursework

Our Lady of Fatima University logoOU

Our Lady of Fatima University

Bachelor of Science in Medical Technology, Medical Technology

2019 - 2024

Activities and societies: Medical technology internship; leadership awardee.

Earned a Bachelor of Science in Medical Technology with medical technology internship experience and leadership recognition. Built knowledge in healthcare documentation and clinical operations support.

PA

Premier Medical Billing Academy

Medical Billing Training, Medical Billing

Activities and societies: Familiar with EMR/EHR systems such as SimplePractice, Tebra, and TherapyAppointment.

Trained as a Remote Medical Biller, covering the full revenue cycle including charge entry, claim submission, payment posting, and resolution of denials and rejections. Completed HIPAA training and practiced confidentiality-focused documentation.

Tech stack

Software and tools used professionally

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