Open to opportunities

Nayana Lal Joseph

@nayanalaljoseph

Message

An enthusiastic creative worker who's also an operations employee on Amazon.

India

Message

What I'm looking for

I seek a dynamic role that fosters creativity and offers growth opportunities in UI/UX design.

I'm a motivated, detail oriented person who loves to collate data and design products especially UI, who's also well knowledged in SQL, Microsoft office products, data analysis and risk investigation.

Experience

Work history, roles, and key accomplishments

Current

Transaction Risk Investigator

Current

Amazon

Sep 2022 - Present (2 years 8 months)

Conduct investigations to analyze data for identifying abusive behavior and ensuring compliance with regulatory standards. Collaborate with subject matter experts to improve SOPs and enhance customer satisfaction. Utilize Excel for KPI analysis and act as a primary contact for inter-departmental communication.

Data Analysis Compliance Excel Problem Solving Communication KPI Analysis Customer Satisfaction SOP Development Team Collaboration

Current

UI/UX Designer

Current

Self Employed

Oct 2022 - Present (2 years 7 months)

Creative and results-driven UI/UX Designer with expertise in wireframing, prototyping, and usability testing. Skilled in transforming complex problems into intuitive designs using tools like Figma and Adobe XD.

UI Design UX Research Wireframing Prototyping Usability Testing Figma Adobe XD Adobe Photoshop Visual Design Typography

Social Media Intern

Flibgib.net

May 2022 - Jun 2022 (1 month)

Developed content for a startup, managing multiple priorities while ensuring attention to detail. Collaborated with team members on various campaigns and adapted content based on platform changes.

Content Creation Social Media Management Team Collaboration Attention To Detail Campaign Development