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Navinder Singh

@navindersingh1

Senior Business Analyst at Programming.com coordinating workflow automation across Coupa and ServiceNow with sprint-ready requirements.

India

Message

At Programming.com, I coordinate business and technical analysis for enterprise applications and support delivery from requirements through testing and release readiness. For the Workflow Automation Mobile Application, I coordinate sprint-level requirements and integration across Coupa and ServiceNow.

I also support planning for a custom e-commerce solution and collaborate with architecture and engineering teams on AWS architecture diagrams, microservices documentation, and REST API/OpenAPI specifications. Earlier, at smartData Enterprises Inc., I supported healthcare technology delivery and worked with US healthcare processes and compliance considerations including HIPAA, HL7, FHIR, OSHA, and ADA.

Experience

Work history, roles, and key accomplishments

Current

Senior Business Analyst

Current

Programming.com

Jul 2026 - Present (3 months)

Coordinate business and technical analysis for enterprise applications, SaaS/CPaaS, and workflow automation. Prepare BRD/FRD/SRS/SDD, support sprint planning, and track risks and dependencies.

Agile Scrum Jira Confluence REST APIs OpenAPI Microservices AWS Coupa ServiceNow Chrome River Sailpoint GitHub GitHub Actions BRD FRD SRS SDD User Stories Acceptance Criteria UAT Risk Management Stakeholder Management

Business Analyst

Programming.com

Apr 2023 - Jun 2026 (3 years 2 months)

Gathered and documented business, functional, and technical requirements for enterprise web/mobile applications. Acted as liaison between stakeholders and engineering teams, supporting sprint planning and delivery coordination.

Requirements Gathering BRD FRD SRS SDD Agile Scrum Jira Sprint Planning Stakeholder Management Risk Identification Quality Assurance

Business Analyst

smartData Enterprises Inc.

Nov 2021 - Apr 2023 (1 year 5 months)

Elicited and documented custom business requirements for healthcare technology solutions including EMR, EHR, PMS, TeleHealth, RPM, IoMT, and RIS. Prepared proposals, estimates, SRS, FRD, wireframes, and project plans.

Healthcare EMR Electronic Health Records (EHR)PMS Telehealth rpm IoMT RIS HIPAA HL7 FHIR OSHA ADA BRD FRD SRS WBS SOW Pre Sales Proposals Estimation

Business Analyst – Manager

Code Brew Labs

Apr 2021 - Nov 2021 (7 months)

Coordinated proposal and discovery activities, including client pitches, understanding documents, SOW, WBS, and SRS preparation. Supported solution discussions for native and cross-platform applications across various domains.

Proposal Development Discovery SOW WBS SRS Client Communication Solution Design Healthcare Telemedicine Ecommerce Marketplace Logistics On Demand Services

Business Development Manager

AT Develops

Sep 2019 - Apr 2021 (1 year 7 months)

Prepared custom proposals for EHR/EMR, HRMS, cloud subscription platforms, marketplace web applications, POS, and mobile applications. Conducted technical discussions to clarify requirements and align client expectations with development teams.

Proposal Development Electronic Health Records (EHR)EMR HRMS Cloud Platforms Marketplace POS Mobile Apps Technical Discussions Agile Pricing Negotiation

Business Development Executive

Deftsoft

Dec 2017 - Aug 2019 (1 year 8 months)

Gathered requirements, supported project budgeting, and coordinated project-management activities. Worked across custom websites, SaaS platforms, CRM/ERP, POS, e-commerce, marketplaces, and third-party APIs.