NAUSHAD ALAM
@naushadalam
Medical coding auditor improving surgical accuracy through compliance, training, and data-driven QA.
What I'm looking for
I’m a results-driven Auditor specializing in surgical medical coding, with over 14 years in the healthcare sector. I focus on auditing processes that ensure compliance and enhance coding accuracy—especially for surgical cases.
Since 2012, I’ve worked as a Medical Coding Specialist and Auditor at Pacific BPO & Access Healthcare Pvt Ltd (present), where I spearheaded an internal audits system that significantly reduced error rates. I conduct comprehensive audits aligned to ICD-10, CPT, and HCPCS Level II guidelines, identify discrepancies, and provide actionable feedback that improves accuracy and efficiency. I also collaborate with coding teams to develop training programs, analyze audit results for process improvements, and support quality standards using tools like Sigma software and coding software such as Encoder Pro, 3M, and Optum 360.
Experience
Work history, roles, and key accomplishments
Medical Coding Auditor
Pacific Bpo & Access Healthcare Pvt Ltd
Apr 2012 - Present (14 years 1 month)
Spearheaded internal audits for surgical medical coding, reducing error rates and improving overall coding accuracy by 20% through targeted training and actionable feedback. Audits surgical coding to ensure compliance with ICD-10, CPT, and HCPCS Level II guidelines and recommends process improvements based on QA results.
Physiotherapist
Priyasha Ortho Center
Aug 2008 - Apr 2012 (3 years 8 months)
Provided physiotherapy services in an orthopedic setting and delivered patient treatment plans during an extended clinical role. Supported patient care through assessment, documentation, and rehab-focused interventions.
Medical Coder Surgery
GPM Technology Pvt Ltd (Genasis)
Mar 2010 - Apr 2012 (2 years 1 month)
Medical Coder Surgery
Education
Degrees, certifications, and relevant coursework
Baldev High School (B.I.E.C)
Intermediate (12th) Science, Science
Grade: 2nd Division
Completed 12th Intermediate Science (2nd division) at Baldev High School (B.I.E.C), Patna.
Narender Mohan Hospital and Heart Center
Clinical Internship, Physiotherapy
2009 - 2009
Grade: N/A
Completed a six-month clinical internship at Narender Mohan Hospital and Heart Center, Ghaziabad.
Adhunik Institute of Education & Research
Bachelor of Physiotherapy, Physiotherapy
2004 - 2008
Grade: 1st Division (66%)
Completed a Bachelor of Physiotherapy (66%, 1st division) through Adhunik Institute of Education & Research, Ghaziabad, affiliated to Chaudhary Charan Singh University. Course is recognized by ZAB Germany (registration no. L2017/100486).
J.H.E HIGH SCHOOL
Matriculation
Grade: 2nd Division
Completed matriculation (2nd division) at J.H.E High School, Patna.
Pacific
Fundamentals AI Course, Artificial Intelligence
Completed a fundamentals AI course with Pacific, an AccessHealthcare company, in Noida.
Availability
Location
Authorized to work in
Job categories
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