natalia chitoroaga
@nataliachitoroaga
KYC/KYB Analyst and QA Lead blending compliance with quality assurance.
What I'm looking for
I am a KYC/KYB Analyst and QA Lead with a strong background in compliance, manual and automation testing, and team leadership. I combine AML due diligence expertise with hands-on QA practices to strengthen product quality and regulatory adherence.
At Altery I lead enhanced due diligence, KYC/KYB profile maintenance, and complex documentation validation, while using Refinitiv World-Check and expanding expertise in Chainalysis for crypto-related investigations.
Previously I established QA processes and led teams at DotCy, reducing post-release defects across 40+ luxury hotel client accounts, improving test coverage and streamlining UAT and defect tracking in Microsoft Dynamics 365 CRM.
I have practical experience in API testing with Postman and Swagger, multiple testing types, and have freelanced on diverse projects worldwide, delivering measurable improvements in app reliability, usability, and onboarding efficiency.
Experience
Work history, roles, and key accomplishments
KYC/KYB Analyst
Altery
Apr 2025 - Present (9 months)
Lead and perform enhanced due diligence on corporate clients, improving compliance with AML and regulatory requirements and streamlining onboarding through procedural enhancements.
Freelance QA Engineer
Freelancer
Jan 2020 - Present (6 years)
Delivered QA and API testing for multiple apps (maps, delivery, grocery, event, translation), identifying critical defects and improving reliability and user satisfaction across releases.
Quality Assurance Team Lead
DotCy
Mar 2022 - Oct 2024 (2 years 7 months)
Established QA processes and led testing for a platform serving 40+ luxury hotels, reducing post-release defects, improving test coverage, and optimizing UAT and defect-tracking workflows.
Quality Assurance Engineer
Payall Payment System
Apr 2019 - Oct 2023 (4 years 6 months)
Developed manual test cases and performed API and back-office verification, leveraging AML/KYC expertise to improve risk detection and reduce onboarding time for payment systems.
Quality Assurance Engineer
Draytus
Mar 2018 - Nov 2018 (8 months)
Reviewed functional requirements with product teams and executed test plans, reducing requirement gaps and critical defects before release through targeted test coverage and issue reporting.
Education
Degrees, certifications, and relevant coursework
Orange Digital Center
Course Certificate, Automation QA
2024 - 2024
Completed an Automation QA Engineer course covering Playwright and JavaScript for test automation.
State University of Moldova
Bachelor's Degree, Linguistics
Completed a Bachelor's degree in Linguistics with coursework focused on language studies and applied linguistics.
Endava
Internship Certificate, Manual Testing
2017 - 2017
Completed a Manual Testing internship focused on foundational manual QA practices and test case execution.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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