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Natalia Barrows

@nataliabarrows

Senior Business Analyst at Old Mutual who designed a centralized compliance rules engine and linked risk rules to legislation.

United States
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At Old Mutual, I designed and implemented a Legislative Information Store that mapped regulatory requirements to operational business rules, integrating data from more than 30 Product Admin Systems. I also created traceability between automated risk-rating rules and the relevant legislative clauses.

I architected a compliance rules engine using IBM Operational Decision Manager to automate client risk rating and reduce manual AML/FATCA screening time by 70% across Life and Investment portfolios. I also supported a multi-stream migration of more than 2 million policyholder records to a unified cloud-based platform.

In my current Old Mutual Mass Foundation Cluster work via Headbyte Consulting, I’m designing a replacement front end for the sales journey and documenting its validation rules and integration with the existing PAS. I’ve also worked on compliance checks, RPA, data quality management, and data migrations across Old Mutual business areas.

Experience

Work history, roles, and key accomplishments

OC
Current

Senior Business Analyst

Old Mutual Mass Foundation Cluster (via Headbyte Consulting)

Jan 2026 - Present (9 months)

Architectural design of replacement frontends supporting the full sales journey, including integration and straight-through processing to the existing PAS. Documented validation rules and compiled a product specification for the Product Factory.

OC

Senior Business Analyst

Old Mutual Risk & Compliance (via Problue Consulting)

Mar 2025 - Dec 2025 (9 months)

Configured and tested manual compliance checking for South African and Rest of Africa regulations and global watchlists, including training, SOPs, SLAs, and support. Implemented RPA to automate regulatory monitoring and findings.

OT

Senior Business Analyst

Old Mutual Enterprise Risk Management & OmiX Technology

Nov 2016 - Feb 2025 (8 years 3 months)

Designed and implemented a centralized Legislative Information Store (LIS) and Compliance Rules Engine, integrating data from over 30 Product Admin Systems. Led data migration of 2M+ policyholder records and re-engineered data quality management processes.

OO

Lead Business Analyst

Old Mutual Retail Affluent Operations

Jun 2012 - Jul 2016 (4 years 1 month)

Managed migration of MIS reports from SAS to Microsoft Analysis Services (Power Pivot) for self-service BI. Re-engineered the Broker Distribution Remuneration Model from commission-based to premium-based payments.

OE

Business & Data Analyst

Old Mutual (Project Eagle)

Jan 2003 - Dec 2006 (3 years 11 months)

Managed data migration and warehousing, migrating data to SAP warehouse and processing. Managed end-to-end data remediation and standardization across disparate legacy datasets.

OM

Business & Data Analyst

Old Mutual Information Quality Management

Jan 1992 - Dec 2002 (10 years 11 months)

Led process analysis, impact assessments, and data quality strategy implementations. Managed business and data analysis workstreams encompassing systems development, data migration, data quality assessments, data warehousing, profiling/mining, business and data rule definitions, and data correction initiatives.

Education

Degrees, certifications, and relevant coursework

FF

Faculty Training Institute (FTI)

Advanced Business Analysis Programme, Business Analysis

Completed the Advanced Business Analysis Programme (SAQA63909) at the Faculty Training Institute.

WT

WS&L Cape Town

Higher National Certificate, Business Analysis, Communication & Design

Earned a Higher National Certificate in Business Analysis, Communication & Design from WS&L Cape Town.

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