Najma User
@najmauser
I build Power BI dashboards that improve operational and campaign decisions.
IndiaWhat I'm looking for
I've delivered Power BI reporting for Accenture, DXC Technology, and Philips Global Service Desk operations, turning operational, campaign, and hiring data into actionable dashboards. My work has improved campaign ROI by 18%, reduced reporting turnaround from two days to under three hours, and enabled near real-time budget visibility.
At DXC Technology, I re-engineered ETL pipelines for global IT Service Desk reporting, cutting processing time by 50% and manual reporting effort by 30%. I built SLA and KPI dashboards that raised service-level compliance to 97%, identified ticket trends that reduced resolution time by 22%, and supported distributed stakeholders across time zones.
I bring hands-on experience in Power BI, SQL, DAX, Excel, data modeling, reporting automation, and stakeholder reporting. I'm especially motivated by remote, global collaboration and using clear data to improve business outcomes.
Experience
Work history, roles, and key accomplishments
Optimized ad spend across Myntra and Flipkart campaigns by surfacing ROAS and GMV trends in Power BI, improving campaign ROI by 18%. Built end-to-end Power BI dashboards and automated budget-utilization reporting, cutting reporting turnaround from 2 days to under 3 hours.
Education
Degrees, certifications, and relevant coursework
BES Degree College
Bachelor of Computer Applications, Computer Applications
2015 - 2018
Pursued a Bachelor of Computer Applications degree, building a foundation in computer science and applications.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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