Open to opportunities

Prudhvi Raj Nagalla

@prudhvirajnagalla

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Power BI developer and technology analyst driving data-driven insights and operational efficiency.

India

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What I'm looking for

I seek a data-focused role where I can build impactful Power BI solutions, collaborate with stakeholders, and improve operational efficiency.

I am a Power BI Developer and Technology Analyst with six years of overall experience and over two years focused on building interactive dashboards and BI solutions using Power BI. I specialize in data modeling, DAX, Power Query, performance optimization, and integrating Power BI with cloud sources like Snowflake and Google BigQuery, delivering 12+ dashboards for contact center analytics, global sales performance, and operational reporting.

I have implemented Row-Level Security, scheduled refreshes, and gateways to ensure secure, timely data delivery and improved utilization tracking by 40% on a contact center project. I hold Infosys certifications in Power BI development and advanced Power BI, and I combine technical skills with stakeholder collaboration and process optimization to drive measurable business outcomes.

Experience

Work history, roles, and key accomplishments

Current

Power BI Developer

Current

Infosys Ltd

Feb 2023 - Present (3 years 5 months)

Developed interactive Power BI dashboards for Google CCAI chat agent performance, integrating BigQuery and implementing RLS; improved agent utilization tracking accuracy by 40% and provided real-time visibility for 120+ agents.

BigQuery Power BI DAX Power Query Data Modeling Dashboard Design

Technology Analyst

Infosys Ltd

Sep 2019 - Jan 2023 (3 years 4 months)

Managed service delivery and procurement tasks including POs and GR, monitored Tableau dashboards to reduce order aging, and optimized termination workflows to reduce handling time by 30% while maintaining 100% KPI compliance.

Service Delivery Procurement Process Optimization SLA Management Documentation