Open to opportunities

Nagulakonda Rajgopal

@nagulakondarajgopal

Message

Experienced banking compliance manager specializing in financial crime and TPRM.

India

Message

What I'm looking for

I am seeking a senior compliance or risk role where I can lead TPRM/AML quality initiatives, train teams, drive remediation, and collaborate across global stakeholders.

I am a banking compliance professional with over nineteen years of experience, including nine plus years in Financial Crime and four plus years in Third Party Risk Management. I have progressed through operations, quality, training and monitoring roles to my current position as Manager Sr QC in a global TPM hub.

In my current role I lead quality reviews across third-party lifecycles using tools such as Archer, Coupa and Appian, deliver training, manage calibration and appeals, produce remediation reporting, and support audits while collaborating with global teams. Previously I investigated AML alerts, monitored payment and cash transactions, and trained large cohorts of staff.

I am a Certified Anti-Money Laundering Specialist (CAMS) and a proven trainer and communicator fluent in multiple languages; achievements include major contributions to an FCC knowledge portal, training over 500 delegates, global training engagements, and recognition as Best Quality Checker (2024).

Experience

Work history, roles, and key accomplishments

Current

Manager Sr QC

Current

HSBC Global Resourcing

Oct 2020 - Present (4 years 11 months)

Lead quality assurance for Third-Party Management (TPM) lifecycle activities, conducting sample-based reviews in Archer, Coupa and Appian, driving remediation closures and supporting audit and global stakeholder collaboration across multiple regions.

Third Party Risk Management Quality Assurance Archer Coupa Appian Audit Support Stakeholder Management Training

Assistant Manager Operations

HSBC Global Resourcing

Jan 2011 - Oct 2020 (9 years 9 months)

Managed financial crime operations for Payments and Cash Monitoring, ensuring alerts were investigated per regulatory requirements using UCM, Norkom and external data sources to escalate suspicious activity.

AML Investigations Norkom LexisNexis World Check Regulatory Compliance

Senior Analyst - Cash Letter Monitoring

HSBC Global Resourcing

Jul 2010 - Jun 2011 (11 months)

Monitored checks and wire transfers for AML/CTF risks, investigated and escalated potential money laundering and terrorist financing cases to compliance leads.

AML Investigation Wire Transfers Compliance Operations

Process Trainer / Quality Analyst

HSBC Global Resourcing

Sep 2005 - Jul 2010 (4 years 10 months)

Delivered process and soft-skills training to new hires and performed quality analysis for consumer dispute verification, contributing major content to the FCC knowledge portal and training 500+ delegates.

Training FCC Knowledge Management Coaching Consumer Dispute Verification