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Nadja Lüönd

@nadjalnd

Head of Process & Administration at Josef Müller Gemüse AG, optimizing B2B order processing and resolving SAP and EDI errors.

Switzerland
Message

At Josef Müller Gemüse AG, I’m responsible for operational B2B order processing and coordinate work between Sales, Production, Logistics and external partners.

I manage SAP, ERP and EDI processes, analyze master data and interface errors, and work to identify root causes and resolve them. I also prepare Excel analyses and dashboards and optimize internal processes.

I enjoy understanding why workflows break down and finding the interdependencies behind errors. My work includes communicating with key customers, including Migros, and technically supervising a small team.

Experience

Work history, roles, and key accomplishments

JA
Current

Head of Process & Administration

Josef Müller Gemüse AG

Jul 2018 - Present (8 years 3 months)

Responsible for operational management of B2B order processing, coordination between sales, production, logistics, and external partners, and management of SAP, ERP, and EDI processes. Also handles analysis and resolution of master data and interface errors, preparation of Excel analyses and dashboards, optimization of internal processes, communication with key customers, and technical supervision

RD

Hospitality / Administration

Restaurant Distel

Jan 2016 - Jan 2018 (2 years)

Worked in hospitality and administration at Restaurant Distel.

RB

Hospitality

Restaurant Biberegg

Jan 2013 - Jan 2016 (3 years)

Worked in hospitality at Restaurant Biberegg.

RG

Plastics Technician

Raba GFK

Jan 2009 - Jan 2013 (4 years)

Worked as a plastics technician at Raba GFK.

LI

Telephone Interviewer

LINK Institut

Jan 2009 - Jan 2013 (4 years)

Worked as a telephone interviewer at LINK Institut.

KO

Employment and Education Programme

Kompass

Jan 2007 - Jan 2009 (2 years)

Participated in the Employment and Education Programme 'Kompass' at Kompass.

LI

Apprenticeship as an Electrician

Lindauer

Jan 2006 - Jan 2007 (1 year)

Completed an apprenticeship as an electrician at Lindauer.

Education

Degrees, certifications, and relevant coursework

KZ

KBZ Zug

Commercial Diploma, Business

Graduated with a Commercial Diploma from KBZ Zug in 2018.

Tech stack

Software and tools used professionally

Availability

Open to opportunities

Location

Switzerland

Authorized to work in

Salary expectations

60k+ CHF

Job categories

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