Nadim Alhalabi

Enforced physical security and safety regulations within active white space floors. Audited chain-of-custody protocols for data-bearing media and server assets, and escorted external vendors during infrastructure expansions.

Executed daily hardware break/fix operations, replacing server components (FRUs) under strict SLAs. Performed rack-and-stack installations, power provisioning, and structured cabling, and managed ticket queues from triage to post-repair validation.

Diagnosed multi-vendor hardware failures and replaced faulty components, reducing errors by 20%. Conducted User Acceptance Testing on integrated racks and managed enterprise ticketing queues to document and resolve deployment blockers.

Managed infrastructure deployment and physical network integration across 50+ corporate client sites. Executed low-voltage structural cabling (Copper/Fiber) including termination and signal attenuation testing, and installed surveillance systems.

Completed the Google IT Support Professional certification.

Completed the Google Project Management Professional certification.

Earned the Microsoft Certified Professional certification.

Received the HIPAA Certification of Achievement.

Completed PMP Certification Preparation training.