Nadezhda Harutyunyan

Conducted 20–25 comprehensive assessments weekly for a panel of 150+ high-acuity patients and developed individualized care plans that closed care gaps and connected patients to mental health, substance use, and community resources.

Managed nursing care including initial, reassessment, quarterly reviews and follow-ups with PCPs and pharmacies to ensure continuity of care for chronic patients.

Oversaw nursing staff and training while performing initial and quarterly reassessments for chronic patients and coordinating follow-ups with PCPs, pharmacies, caregivers, and home care.

Managed clinical services, staff development, and quality assessment for home care operations, leading a team of 25 employees and coordinating PCA and HHA services.

Planned curriculum and instructed PCA and HHA students, evaluated performance, and provided feedback to advance clinical competencies and readiness for patient care roles.

Conducted telephonic member interviews to promote appropriate use of services, improved care quality and cost-effectiveness, and educated adults with multiple chronic conditions on preventive health options.

Provided case management and care coordination for long-term care members, identified improvement opportunities, and assisted with action plan development and problem resolution.

Developed and implemented individualized service plans for members, collaborating with families, providers, and health plans to support clinical teams and community-based care.

Hired, developed, and managed nursing staff to optimize quality, productivity, compliance, and patient satisfaction while participating in care planning and intervention implementation.

Monitored nursing care quality through documentation review and patient/family meetings, investigated practice concerns, and collaborated daily with multidisciplinary teams to ensure care standards.

Delivered comprehensive nursing services in health promotion and disease prevention, developed patient care plans, and implemented interventions to achieve optimal patient outcomes.

Streamlined nursing procedures for efficiency and managed unit staff, budget, and long-range planning within an outpatient mental health/day healthcare setting.

Provided outreach, advocacy, rehabilitative services and crisis intervention while coordinating care with multidisciplinary treatment teams to support client outcomes.

Completed Utilization Review 101 training in August 2021.

Completed a Bachelor of Nursing program focused on clinical nursing practice and patient care from 2019 to 2021.

Completed HEDIS certification in December 2020.

Completed CCM certification through Marie Peppers in July 2020.

Completed dentistry education at Yerevan State Medical University.

Completed registered nursing education at Yekaterinburg Nursing School.