Nabude Patricia

I am a dedicated retail operations and customer-service professional with hands-on experience overseeing daily store activities, inventory control, cash handling, and point-of-sale operations. I prioritize operational efficiency and accurate stock management to support sales and customer satisfaction.

In my current role as a shop reliever I manage ordering, budgeting, expense control, store displays, and ensure compliance with safety and licensing requirements. I also maintain cash and angaza floats and ensure the store environment is clean, secure, and welcoming.

Customer service and complaint resolution are central to my approach; I collect and share feedback with team leads to improve products and services, and I handle customer accounts and queries to maintain smooth servicing. I bring strong communication, conflict-resolution, and teamwork skills to every shift.

I am punctual, hardworking, a quick learner, and able to work extended hours with minimal supervision. I seek roles where I can continue to contribute to positive customer experiences and efficient retail operations while growing professionally.