Open to opportunities

Muskan Mishra Muskan Mishra

@muskanmishramuskanmi

Message

Experienced virtual executive assistant delivering client support and streamlined operations.

India

Message

What I'm looking for

I want to keep supporting clients remotely by owning calendars, email and social communication, coordinating outreach/research, and resolving day-to-day issues. I’m looking for a role where I can learn new skills, take on new challenges, and help operations run smoothly.

I’m a versatile, reliable virtual executive assistant with hands-on experience supporting clients in the US, UK, Mexico, and Australia. I bring a strong mix of customer service, administrative support, and IT-operations-style troubleshooting—always aiming for smooth communication and clean follow-through.

In my role as Virtual Executive Assistant (RD Land-Remote), I scheduled meetings and prepared detailed notes for follow-ups, managed email and social media correspondence, and handled issue resolution for refunds, billing, and subscription changes. I also supported outreach and research through data scraping, organized Gmail and Drive, managed calendars and personal appointments, and built content and automations using Klaviyo/Wix with Canva.

Before that, I worked in Data Entry (Hi Hello-Remote), completing accurate transcription and data entry with a 50 WPM typing speed. I also served as a Non Voice Customer Support Executive & Shopify Store Manager (Sahadya LLC-Remote), resolving customer queries with Freshdesk, managing Shopify operations and drop-shipping sourcing, running Pinterest/Instagram content with Canva, and creating deliveries through sendle.com—while working comfortably across tools like Slack, ClickUp, Jira, RocketReach, HoneyBook, and Calendly.

Experience

Work history, roles, and key accomplishments

Virtual Executive Assistant

RD Land-Remote

Jan 2023 - Jun 2026 (3 years 5 months)

Scheduled meetings, managed calendars and administrative support, and handled follow-ups. Created and managed email/newsletter and social content using Klaviyo/Wix/Canva, and resolved billing, refund, and subscription issues.

Data Entry

Hi Hello-Remote

Jun 2021 - Jul 2023 (2 years 1 month)

Performed transcription and data entry of scanned cards with a focus on speed and accuracy.

Data Entry Transcription Typing (50+ WPM)

Non Voice Customer Support Executive

Sahadya LLC-Remote

Aug 2021 - Jan 2023 (1 year 5 months)

Resolved customer queries across multiple channels and handled support tickets using Freshdesk CRM. Managed Shopify store operations including product sourcing for drop-shipping and created content for Pinterest/Instagram using Canva.