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Muskan Chhangani

@muskanchhangani

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AI Engineer with expertise in automation and intelligent systems.

India

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What I'm looking for

I seek a role that fosters innovation and collaboration, allowing me to leverage AI technologies to drive impactful solutions.

I am an AI Engineer and prompt engineer with over 3 years of experience in building AI-powered automation tools and intelligent systems. My passion lies in solving real-world problems using cutting-edge AI technologies. I have developed custom AI assistants and integrated LLM frameworks to automate workflows and derive insights from data.

Currently, I lead the development in the Automation COE initiative, focusing on LLM-based workflow automation tools. My work includes creating AI-powered chatbots and intelligent content update systems, which have significantly enhanced operational efficiency and customer engagement. I am committed to continuous learning and expanding my knowledge in AI agent frameworks and server orchestration for intelligent automation.

Experience

Work history, roles, and key accomplishments

Current

Info Technology Analyst

Current

NTT DATA Service

Apr 2025 - Present (3 months)

Led development in the Automation COE initiative focused on LLM-based workflow automation tools. Built a GenAI-powered Chatbot using Axet flows and RAG pipelines, capable of understanding user queries and extracting answers from uploaded documents.

LLM GenAI Capabilities Axet Flows Web Scraping Elasticsearch Natural Language Processing

Info Technology Associate

NTT DATA Service

Jul 2022 - Present (3 years)

Delivered custom CRM solutions using Microsoft Dynamics CRM, enhancing operational efficiency and customer engagement. Specialized in CRM entities, workflows, plugins, and form customizations using C#, JavaScript, HTML/CSS, and .NET.