Musawenkosi Charles Miya

Managed key accounting functions including financial record maintenance, accounts payable/receivable, bank reconciliations, budgeting, financial reporting, annual financial statements, and payroll processing.

Maintained accurate financial records and managed accounts payable/receivable, bank reconciliations, and payroll processing to support timely, compliant operations.

Prepared and presented radio programming by researching topics and conducting live interviews while operating studio equipment to maintain audio quality.

Verified voter registration accuracy through data analysis and field visits, documenting findings and ensuring compliance with electoral laws and guidelines.

Performed financial analysis, budgeting and forecasting, tax compliance, risk management, and monthly/quarterly/annual financial reporting for client accounts.

Handled full bookkeeping duties including maintaining financial records, managing accounts payable/receivable, completing bank reconciliations, and supporting payroll administration.

Supported student accommodation operations by assisting with inquiries, applications, admissions, and room assignments, while handling day-to-day administrative and front desk tasks.

Provided customer support through inbound calls and written channels, resolving client issues through troubleshooting, product knowledge, and accurate order processing.

Managed client relationships and handled inbound customer requests across phone and digital channels, resolving issues and advising on products and services.

Led project delivery by managing timelines, serving as a primary client contact, and coaching junior team members while performing quality checks on deliverables.

Provided administrative financial support by maintaining records and assisting with client-related accounting processes during the Capita client engagement period.

Delivered customer service by responding to inbound client inquiries and assisting with issue resolution in a professional and timely manner.

Captured and managed data accurately to support operational workflows and maintain reliable information records.

Administered client support activities by handling requests and assisting with order/service-related inquiries to ensure accurate processing.

Supported new business efforts by advising clients on products and services and managing client engagement to drive timely solutions.

Provided client service administration by assisting with inquiries and supporting administrative processes to ensure accurate, responsive service delivery.

Handled customer service requests by addressing client inquiries and resolving issues to deliver accurate information and support.

Pursuing a Postgraduate Diploma in Business Administration (NQF L8).

Completed a TEFL (Teaching English as a Foreign Language) course (120 hours).

Completed an Advanced Diploma in Accounting (NQF L7).

Completed a National Diploma in Financial Accounting (NQF L6).

Completed a Further Education and Training Certificate in Senior Bookkeeping (NQF L4).

Completed a National Diploma in Technical Financial Accounting (NQF L5).

Completed a National Certificate in Junior Bookkeeping (NQF L3).

Completed a Certificate of Achievement (N4) in Human Resources Management.

Completed the National Senior Certificate at Fairvale Secondary School.