At Emrys Billing Solutions, I complete benefit investigations for specialty therapies, verify coverage and cost shares, and obtain prior authorizations and recertifications. I coordinate with pharmacies, providers, and patients so they can understand coverage status.
I also prepare written appeals and reconsiderations, track them through final decisions, and answer patient billing questions by phone and email. I keep account notes audit-ready and follow HIPAA and payer compliance rules.
At HNA Business Group, I monitored insurance and patient accounts receivable, followed up on denied or delayed claims, and resubmitted corrected claims and appeals. I also verified eligibility, posted payments, and generated billing reports using Excel and practice management systems.
