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Mrunal Varma Dantuluri

@mrunalvarmadantuluri

I turn product and operational data into trusted business recommendations.

United States
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What I'm looking for

I'm looking to turn product, customer, and operational data into trusted metrics, actionable recommendations, and scalable reporting alongside Product, Engineering, Operations, and customer-facing teams.

At ServiceNow, I analyze product, customer, subscription, usage, and operational data to give Product, Engineering, Operations, and Customer Success teams reliable visibility into performance.

I build Tableau, Power BI, and Looker dashboards, define trusted KPIs, and document metric logic, ownership, and reporting standards. I investigate adoption, funnels, retention, customer behavior, and anomalies to turn evidence into practical recommendations.

I also support A/B tests, cohort analysis, forecasting, and operational planning while validating data through reconciliation, completeness, duplicate, and boundary checks. Reusable SQL, Python automation, and standardized dashboard templates reduced manual reporting preparation by approximately 35%.

Previously at ADP India Private Limited’s Lifion Next-Gen HCM, I automated validation, reconciliation, and operational reporting, reducing recurring manual analysis by approximately 40%. I enjoy translating complex implementation and operational data into clear progress, risk, and performance insights.

Experience

Work history, roles, and key accomplishments

ServiceNow logoSE
Current

Product Data Analyst

Jan 2025 - Present (1 year 8 months)

Gathered and analyzed product, customer, subscription, usage, and operational data from multiple sources using SQL, Python, Excel, and Google Sheets. Built and maintained Tableau, Power BI, and Looker dashboards and recurring reports, and supported A/B tests, cohort analyses, forecasts, and operational planning.

Education

Degrees, certifications, and relevant coursework

University of Alabama at Birmingham logoUB

University of Alabama at Birmingham

Master of Science, Computer Science

Grade: 3.4

Master of Science in Computer Science from the University of Alabama at Birmingham with a GPA of 3.4.

VNR Vignana Jyothi Institute of Engineering & Technology logoVT

VNR Vignana Jyothi Institute of Engineering & Technology

Bachelor of Engineering, Electronics and Instrumentation

Grade: 7.68/10

Bachelor of Engineering in Electronics and Instrumentation from VNR Vignana Jyothi Institute of Engineering & Technology with a GPA of 7.68/10.

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