Mounir El Khoury

Support day-to-day operations remotely, preparing reports and maintaining records. Provide first-line software support and coordinate with service providers.

Supported the Operations Manager with administrative tasks, reporting, and follow-up. Posted job vacancies, conducted interviews, and maintained employee records.

Collected and organised sales and financial data, prepared reports, and handled accounting tasks including payroll and invoicing. Maintained HubSpot records and employee absence information.

Taught English as a Second Language from kindergarten to grade 9, coordinating class transitions and using innovative methods to improve student proficiency.

Served as Head of English department and coordinator while teaching English, IELTS, and TOEFL preparation courses. Managed administration and taught conversation classes.

Led English classes from beginner to advanced IELTS prep, handling administrative tasks and creating engaging lessons that boosted comprehension and exam scores.

Taught English, conversation, IELTS, and TOEFL preparation courses. Served as English Head of Department, coordinating teaching activities and planning lessons.

Handled customer inquiries by phone, email, and in person, provided product information, processed orders, and resolved complaints. Maintained CRM records and assisted with inventory.

Taught English to learners from beginners to IELTS preparation, planning and delivering tailored lessons using varied methods to support comprehension and exam preparation.

Managed member inquiries, appointments, and access at a gym and dietitian clinic, ensuring a welcoming environment and contributing to customer satisfaction.

Studied English Language and Literature, General at Lebanese University, beginning in September 2020.