mosa alrasheed aljoker
@mosaalrasheedaljoker
Data Entry Specialist at Sudani Telecom Company, maintaining accurate SIM registration and customer records.
SudanWhat I'm looking for
At Sudani Telecom Company, I perform SIM card registration and data entry, reviewing customer information for accuracy and completeness. I also support corrections and follow-up when records need clarification.
In my previous Customer Service role at Sudani Telecom Company, I recorded customer information in operational systems and followed up on issues requiring correction or escalation. I coordinated with relevant teams to support timely service follow-up.
At Giad Automotive Company, I supported IT security activities, including risk assessment, mitigation, and incident-response processes. I hold a Bachelor (Honors) of Information Technology and am seeking a full-time remote Data Entry position focused on accurate data entry, record management, information verification, data updates, and administrative support.
Experience
Work history, roles, and key accomplishments
SIM Card Registration Specialist
Sudani Telecom Company
Aug 2025 - Present (1 year 2 months)
Performs accurate SIM card registration and data-entry activities, maintaining customer and registration information with attention to accuracy and completeness. Coordinates with agents and internal stakeholders to verify information and complete service processes.
Customer Service
Sudani Telecom Company
Sep 2024 - Aug 2025 (11 months)
Handled customer requests and recorded relevant information accurately in operational systems. Reviewed customer information and coordinated with teams to resolve requests and maintain timely service follow-up.
Cyber Talents
Cyber Talents
Aug 2019 - Dec 2023 (4 years 4 months)
Developed practical cybersecurity knowledge through security challenges and hands-on learning. Built foundational understanding of cyber attacks, security concepts, and defensive practices.
IT Security
Giad Automotive Company
Jul 2022 - Apr 2023 (9 months)
Supported IT security activities focused on protecting information confidentiality, integrity, and availability. Contributed to risk assessment, mitigation activities, and incident-response processes.
Education
Degrees, certifications, and relevant coursework
NETRIDERS.ACADEMY
Security+ SY0-601 Prep, Cybersecurity
2024 - 2024
Completed Security+ SY0-601 preparation course.
NETRIDERS.ACADEMY
eCIR Prep, Cybersecurity
2023 - 2023
Completed eCIR preparation course.
NETRIDERS.ACADEMY
eJPTv1 Prep, Cybersecurity
2022 - 2022
Completed eJPTv1 preparation course.
Cybrary Online
Security Operations Center (SOC), Cybersecurity
2022 - 2022
Completed Security Operations Center (SOC) training.
Emirates College of Science and Technology
Bachelor (Honors), Information Technology
2017 - 2022
Grade: First Class, CGPA: 3.63/4
Bachelor (Honors) of Information Technology with First Class honors and a CGPA of 3.63/4.
NETRIDERS.ACADEMY
CCNP Security SCOR Prep (350-701), Cybersecurity
2021 - 2021
Completed CCNP Security SCOR Prep (350-701) course.
Afrotech Training Center
Cyber Security Fundamentals, Cybersecurity
2021 - 2021
Completed Cyber Security Fundamentals training.
NDRIS Institute.com Online
Linux – Ubuntu, Information Technology
2018 - 2018
Completed Linux – Ubuntu course.
NDRIS Institute.com Online
Social Engineering, Cybersecurity
2018 - 2018
Completed Social Engineering course.
Tech stack
Software and tools used professionally
Availability
Location
SudanAuthorized to work in
Salary expectations
Job categories
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