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@moniquerichardson
Dedicated medical assistant with strong patient care skills.
I am a dedicated medical assistant with extensive experience in patient care and medical support. Currently, I work at NCIAP People's Medical Care, where I take vitals, draw labs, and communicate lab results to patients. My role involves ordering supplies and ensuring that our medical team has everything needed to provide excellent care.
Previously, I worked at Fastmed Urgent Care, where I honed my skills in drug screenings, TB administration, and blood drawing. My experience at Achieve Medical Weight Loss further solidified my expertise in patient interactions, as I was responsible for taking vitals and administering injections. I also have a background in customer service from my time at Conduent, where I developed strong communication skills that enhance my ability to connect with patients.
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Work history, roles, and key accomplishments
NCIAP People's Medical Care
Oct 2023 - Present (2 years 1 month)
Responsible for taking vitals, drawing labs, and communicating lab results to patients. Managed ordering medical supplies from LabCorp and McKesson, and performed flu and strep swabs.
Fastmed Urgent Care
Jan 2022 - Oct 2022 (9 months)
Performed vital sign measurements, drug screenings, and TB administrations. Responsible for drawing blood, administering injections, and utilizing Epic for patient records.
Achieve Medical Weight Loss
Dec 2020 - Nov 2021 (11 months)
Assisted patients by taking vitals, administering injections, and drawing blood for lab processing. Contributed to patient care in a medical weight loss setting.
Conduent
Sep 2016 - Jan 2019 (2 years 4 months)
Handled customer inquiries, processed payments over the phone, and assisted in locating primary care physician offices. Managed customer account balances and provided general customer support.
Degrees, certifications, and relevant coursework
High School Diploma, General Studies
Completed high school education, acquiring foundational knowledge across various subjects. Prepared for further academic pursuits and professional development.
Diploma, Medical Assistance
Completed a diploma program in Medical Assistance, gaining essential skills for clinical and administrative roles in healthcare. Focused on patient care, medical procedures, and office management.
Software and tools used professionally
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