Open to opportunities

Monique richardson

@moniquerichardson

Message

Dedicated medical assistant with strong patient care skills.

United States

Message

What I'm looking for

I am looking for a role that allows me to further develop my skills in patient care while contributing to a supportive healthcare team.

I am a dedicated medical assistant with extensive experience in patient care and medical support. Currently, I work at NCIAP People's Medical Care, where I take vitals, draw labs, and communicate lab results to patients. My role involves ordering supplies and ensuring that our medical team has everything needed to provide excellent care.

Previously, I worked at Fastmed Urgent Care, where I honed my skills in drug screenings, TB administration, and blood drawing. My experience at Achieve Medical Weight Loss further solidified my expertise in patient interactions, as I was responsible for taking vitals and administering injections. I also have a background in customer service from my time at Conduent, where I developed strong communication skills that enhance my ability to connect with patients.

Experience

Work history, roles, and key accomplishments

Current

Medical Assistant

Current

NCIAP People's Medical Care

Oct 2023 - Present (1 year 7 months)

Responsible for taking vitals, drawing labs, and communicating lab results to patients. Managed ordering medical supplies from LabCorp and McKesson, and performed flu and strep swabs.

Lab Results Communication Swab Testing

Medical Assistant

Fastmed Urgent Care

Jan 2022 - Oct 2022 (9 months)

Performed vital sign measurements, drug screenings, and TB administrations. Responsible for drawing blood, administering injections, and utilizing Epic for patient records.

Vital Signs TB Administration Epic

Medical Assistant

Achieve Medical Weight Loss

Dec 2020 - Nov 2021 (11 months)

Assisted patients by taking vitals, administering injections, and drawing blood for lab processing. Contributed to patient care in a medical weight loss setting.

Patient Care

Customer Service Agent

Conduent

Sep 2016 - Jan 2019 (2 years 4 months)

Handled customer inquiries, processed payments over the phone, and assisted in locating primary care physician offices. Managed customer account balances and provided general customer support.

Customer Service Payment Processing Customer Support Communication

Education

Degrees, certifications, and relevant coursework

Needham B. Broughton

High School Diploma, General Studies

Completed high school education, acquiring foundational knowledge across various subjects. Prepared for further academic pursuits and professional development.

Gwinnett College

Diploma, Medical Assistance

Completed a diploma program in Medical Assistance, gaining essential skills for clinical and administrative roles in healthcare. Focused on patient care, medical procedures, and office management.