At NTT Data, Inc. (Canada), I processed 50+ online transactions per week with 92% system accuracy and maintained a 38% conversion rate on outbound calls to existing clients.
At Majorel (Morocco), I evaluated user-generated content against platform safety standards and legal regulations. I also documented violations and reported emerging scam trends to improve automated detection algorithms.
My Informatique de gestion studies at Institut Teccart included coursework in SQL databases, PHP, React Native, technical support, and information systems management. For an academic project, I developed a bookstore application using C#, HTML, and CSS.
