Mirela Cengic

Manage full-cycle accounting including recording invoices and bank statements, reconciled customer and supplier accounts, prepared monthly VAT returns and year-end documentation to ensure compliance and accurate financial reporting.

Controlled and approved retail store orders, managed store inventories and performed sales analysis across ~50 stores to optimize stock levels and procurement coordination.

Managed guest reception, reservations and payment processing using Booking.com and other platforms, providing customer service to domestic and international guests.

Handled guest reception and accommodation capacity control while maintaining cash handling, KIF/KUF registry entries and VAT management for shopping center operations.

Performed merchandise bookkeeping, trade book maintenance and invoice management, and worked in cashier and sales associate roles delivering customer service and payment processing.

Completed a high school diploma with a language focus at Third Gymnasium in Sarajevo from 2001 to 2005.