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MINNU TR

@minnutr

AR Associate in revenue cycle management at Access Healthcare who handled denial management, claims, and payer follow-up.

India
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At Access Healthcare, I worked as an AR Associate in Revenue Cycle Management, handling accounts receivable functions and payer follow-up.

I also worked as an AR Associate in Revenue Cycle Management at Wave Online Info way PVT LTD. My experience included AR calling, denial management, and working with eligibility, benefits, authorizations, rejections, correspondence, and appeals.

I worked on high-priority claims to control claim aging and handled Medicare, Medicaid, commercial insurance, IPA, and workers’ compensation claims. I contacted payers by phone or through payer websites to get claim information.

At Neuberg Diagnostics Private Limited, I updated customer account information, answered calls, and took care of COVID reports. I’ve used APM (All Scripts Management), Epic, Nextgen, LF (Laserfiche), Payerpath, Waystar, and Microsoft Office.

Experience

Work history, roles, and key accomplishments

NL

Customer Service Associate

Neuberg Diagnostics Private Limited

Jan 2021 - Dec 2022 (1 year 11 months)

Updated account information to maintain customer records and answered customer telephone calls promptly. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

Degrees, certifications, and relevant coursework

Indira Gandhi National Open University logoIU

Indira Gandhi National Open University

Bachelor of Arts, Psychology

2024 -

Pursuing a Bachelor of Arts in Psychology, ongoing since January 2024.

IK

ISSD Institutions Kochi

Certificate, Hospital Administration

2021 - 2021

Completed a certificate in Hospital Administration from April to August 2021.

OW

Oriental School of Hotel Management, Wayanad

Bachelor of Computer Application, Computer Application

2017 - 2020

Earned a Bachelor of Computer Application from June 2017 to April 2020.

Tech stack

Software and tools used professionally

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