Milena Sevtsova

Developed and maintained AML, sanctions, and GDPR policies; conducted investigations and reporting of suspicious activity while overseeing CDD/EDD/KYC processes and delivering compliance training to staff.

Reviewed and verified new customer accounts, performed risk-based analysis and negative media screening, prepared SARs, and checked customers against sanctions and watchlists to mitigate ML/TF risk.

Facilitated onboarding for private and business customers, researched UBOs for risk profiling, managed account lifecycle actions, and collaborated with compliance on suspicious activity detection and remediation.

Resolved customer complaints, supervised and mentored associates, tracked performance metrics, and maintained accurate records to improve service quality and reduce process delays.

Pursuing a Bachelor in Law with coursework in public law, criminal law, contract law, and EU law to deepen regulatory and legal knowledge for compliance roles.

Completed a nine-month Bioethics course to strengthen understanding of ethical frameworks relevant to professional practice.

Completed secondary education in Estonia prior to further studies abroad.

Enrolled in a Master program in Actuarial Science with studies in higher mathematics, financial mathematics, economics, programming, and statistics (programme not completed).

Completed secondary education with focus on chemistry, biology, higher mathematics and an Extended Project Qualification (EPQ).