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Michelle Cynhel ApurilloMA
Open to opportunities

Michelle Cynhel Apurillo

@michelleapurillo

Entry-level Virtual Assistant skilled in internet research, email management, and customer service to boost business efficiency.

Philippines
Message

What I'm looking for

I’m looking for an entry-level Virtual Assistant role where I can support business efficiency through research, email and data management, and responsive communication, while gaining valuable professional experience and growing my skills.

I’m seeking an entry-level Virtual Assistant role where I can contribute to business efficiency while gaining valuable professional experience. I bring strong skills in basic computer applications, internet research, and communication, with a focus on getting things done accurately and on time.

Across my banking experience, I handled deposits and withdrawals, responded to customer requests and inquiries, and managed tracking, recording, reporting, and storing of transaction-related information to ensure accuracy and completeness. I’m confident supporting customers by setting up accounts, processing payments, and maintaining confidentiality of client records.

I also strengthen my admin support through practical work habits like email management, data entry, file organization, and market research. With certifications including General Virtual Assistant, Executive Assistant, and Project Manager, I’m motivated to deliver reliable assistance and professional service that helps businesses run smoothly.

Experience

Work history, roles, and key accomplishments

Philippine National Bank logoPB
Current

Banking Customer Service

Philippine National Bank

Jan 2022 - Present (4 years 4 months)

Handled deposits and withdrawals while responding to customer requests and inquiries. Tracked, recorded, reported, and stored transaction-related information to ensure accuracy and completeness.

BDO Unibank Inc. logoBI

Banking Customer Service

BDO Unibank Inc.

Jan 2017 - Jan 2019 (2 years)

Assisted customers with routine banking tasks, including processing payments, accepting deposits, and handling withdrawals. Supported sales of bank products and ensured customer and transaction information was accurate and complete.

Education

Degrees, certifications, and relevant coursework

Michelle Cynhel hasn't added their education

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Tech stack

Software and tools used professionally

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