Looking for a job

Micheal Adebayo

@michealadebayo1

I investigate suspicious transactions, verify identities, and strengthen AML/KYC controls across financial crime operations.

Nigeria

Message

What I'm looking for

I'm looking to apply my transaction monitoring, KYC/EDD, fraud investigation, and regulatory compliance experience in a financial crime-focused role.

I've investigated suspicious account activity, verified customer documentation, and processed withdrawal requests at ZEBET, working closely with Finance, Risk, and Customer Experience teams to reduce fraud risk and improve case accuracy.

At NairaBET, I progressed from Customer Experience Executive to Fraud Agent, reviewed flagged transactions, and earned Best Agent in Quality recognition for five consecutive months. I also created a 7-step quality process that helped onboard and upskill new agents faster.

Experience

Work history, roles, and key accomplishments

Current

Freelance Professional

Current

Self Employed

May 2024 - Present (2 years 4 months)

Host and MC professional events; completed a training coordination contract with Code Horizon Innovations Ltd, tracking participant progress against program KPI targets.

Event Hosting training coordination KPI Tracking

Current

Board of Trustees Member

Current

University of Ibadan Geography Alumni Association

Jan 2024 - Present (2 years 8 months)

Contribute to governance decisions, financial oversight, and event planning for the alumni body alongside fellow trustees.

Governance Financial Oversight Event Planning

Fraud and Payment Agent

ZEBET (ZEgaming Nigeria Limited)

Sep 2023 - May 2024 (8 months)

Investigated suspicious account activity to detect and prevent fraud, applying AML/KYC principles and documenting findings. Verified customer identity and processed withdrawal requests in compliance with company policy.

AML KYC Fraud Investigation Transaction Monitoring Zendesk Freshdesk Identity Verification Risk Control

Fraud Agent

NairaBET (Over The Top Entertainment Nigeria Limited)

Feb 2023 - Jul 2023 (5 months)

Promoted from Customer Experience Executive to join the Fraud team. Investigated suspicious account activity and reviewed transactions to detect and prevent fraud, applying AML/KYC principles.

AML KYC Fraud Investigation Transaction Monitoring Risk Escalation

Customer Experience Executive

NairaBET (Over The Top Entertainment Nigeria Limited)

Nov 2021 - Feb 2023 (1 year 3 months)

Resolved transaction and account issues by investigating root causes and escalating to Finance as needed. Developed a 7-step customer service quality process and was recognized as Best Agent in Quality for 5 consecutive months.

Customer Service Problem Solving Process Improvement Zendesk Freshdesk